Stop hiring techs to type. Start filling more scripts.

Plug-and-play automation built for independent pharmacies. No customization required, no IT projects, no multi-week implementations. Live in days, ROI in weeks.

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Trusted by leading pharmacies across the U.S. and Canada

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Independent pharmacies can't afford to keep hiring

  • Margins are tight. Every new tech you hire to type prescriptions is overhead that cuts into profitability.
  • You can't compete with chains on staffing budgets, but you're still processing the same volume of manual data entry.
  • Most automation tools take months to implement. You shouldn't have to wait that long to start seeing ROI.
  • Your best staff spend their shifts typing instead of filling scripts and keeping the line moving.
[ THE COST OF HEADCOUNT ] annual · per techHIRE ANOTHER TECHRUN TJM RETAIL BOT~ $58K~ $16Kwages62%benefits + taxes18%training8%turnover risk12%subscription85%money back in your marginSAME300+SCRIPTSPER DAYTHE MATH ON MARGINOne bot does the work of three techs —without the overhead that eats your profit.

How TJM Labs automates retail and independent pharmacy

Light setup, fast ROI

TJM Retail Bot is out-of-the-box automation built exclusively for retail pharmacies with best practices built in. No custom build, no multi-week implementation. Go live in under a week and see ROI in your first month. Automation that fits independent pharmacy budgets.

[ GO-LIVE ] under a weekSETUP · 4 DAYSDAY 1kickoff · PMS intakeDAY 2rulebook reviewDAY 3UAT · dry-run on real scriptsDAY 4production · bot liveMONTH 1 · HOURS SAVED2400W1W2W3W4PAYBACKROI · DAY 184 daysto go-live300+scripts / day75%entry-hour cutMonth 1positive ROI

Upgrade path from Retail Bot to Bot

Start with TJM Retail Bot for immediate time savings. When your volume grows or your workflows get more complex, upgrade to TJM Bot for full customization — same platform, same team, zero migration headaches.

[ UPGRADE PATH ] zero migrationCURRENTtier 1TJM Retail BotOUT-OF-THE-BOXprescription intakerefill processingstandard rulebooksupported PMS onlyUPGRADEtier 2TJM BotFULLY CUSTOMeverything in Retail Botcustom workflowsfacility-specific rulesany PMS · integrationsWHEN READYSHARED FOUNDATIONsame platformsame teamsame PMS sessionzero migration

Works with the PMS you already use

PioneerRx, Liberty, QS1, PrimeRx — our bots work through the interface your team already knows. No new software to learn, no IT projects, no API integrations. Just faster data entry on day one.

[ NO NEW SOFTWARE ] bot in your PMSPHARMACY MANAGEMENT SYSTEMPioneerRxLibertyQS1PrimeRxRX ENTRY · #421588BOT ACTIVEPATIENTHollis, EdnaDOB04 / 12 / 1949PRESCRIBERDr. R. Halim MDDRUGLisinopril 10mg tabQUANTITY90SIGTake 1 tablet by mouth daily│DAYS SUPPLYREFILLSTJM BOTWORKS THROUGH THE INTERFACE YOU ALREADY KNOWno new loginno IT projectno API integrationday-one throughput

Results

300+
Scripts per bot per day
75%
Reduction in entry hours
<1 week
Go-live timeline
Month 1
Positive ROI

2-location pharmacy: Automated in days, ROI in weeks

A 2-location independent pharmacy on PioneerRx deployed TJM Retail Bot and went live in 4 days. Within the first month, manual data entry hours dropped by 75%. The pharmacy owner redirected one full-time tech position to patient-facing work. When volume grew, they upgraded to TJM Bot without any migration or downtime.

Automation shouldn't cost more than the problem it solves.

See how TJM Retail Bot gets retail pharmacies automated in days — not months.

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Maria Yang

Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.

Maria Yang
Sterling Pharmacy, Pharmacy Manager
Bretton Walberg

The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.

Bretton Walberg
Walberg Family Pharmacies, President & CEO
John Romano

TJM's AI automations streamlined our operations, reduced errors, and boosted efficiency across the board. Their seamless implementation and ongoing support make them an exceptional partner.

John Romano
Gifthealth, President & Co-founder
Bruce Hymowitz

TJM Labs built our virtual AI agent, Cindy, who now handles 50% of our phone calls and appointment scheduling. Their team's organization, punctuality, and ability to deliver exactly what we needed have been outstanding.

Bruce Hymowitz
VEPO Solutions, Director of Operations
Madison Mayes

Before TJM Bot, our technicians processed 700–800 orders per shift — now one bot averages 4,000 orders daily, and we run two of them. It's dramatically boosted efficiency, reduced errors, and become an essential part of our pharmacy operations.

Madison Mayes
LinkRx, Director of Operations
Jonathan Ogurchak

Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM's help refining accuracy, our staff now focuses on what matters most — patient care.

Jonathan Ogurchak
Zeal Specialty Pharmacy, CEO & Co-founder
Ann Olaguer

TJM Labs has been a game changer for our pharmacy. In a highly regulated environment where automation and AI aren't easy to implement, their experience and thoughtful approach made all the difference. We already have a strong tech stack, and TJM helped us truly leverage it by designing bots that fit our workflows, reduce manual work, and let our teams focus more on patient care. The impact has been immediate and meaningful across our operations. Their team is responsive, knowledgeable, and transparent. They genuinely feel like an extension of our team.

Ann Olaguer
Valor Compounding Pharmacy
Rory Forinash

TJM Labs provided a solution that has been phenomenal for our team. The bot has been a massive help to our staff, especially during weeks when we've been short-staffed. Having the automation step in and handle basic input has been great for our workflow. It's exciting to see such a successful launch with a great supporting team.

Rory Forinash
Thunder Discount Drug Pharmacy
Maria Yang

Andrew did an excellent job of being thorough and clearly explaining the next steps throughout the process. The QA process was detailed and well-organized, which helped ensure that everything was carefully reviewed. The engineering team was also very responsive to our feedback - they took our comments into consideration and implemented the requested changes effectively. Overall, we were very impressed with the outcome of the project and appreciated the team's professionalism and attention to detail.

Maria Yang
Sterling Pharmacy, Pharmacy Manager
Bretton Walberg

The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.

Bretton Walberg
Walberg Family Pharmacies, President & CEO

Frequently asked questions

Yes! Our agents are vendor-agnostic and integrate directly through your PMS interface using Vision AI, so no APIs or system replacements are required.

Absolutely. Our bots operate entirely within your infrastructure with zero data retention, ensuring full HIPAA compliance and patient data privacy.

Most bots are fully configured and live within 4 weeks, with minimal disruption to your existing workflows.

Yes! Our Vision AI adapts to UI changes automatically, and we offer ongoing support to ensure bots continue to operate smoothly.

Our bots flag exceptions or incomplete data for your staff to review, ensuring accuracy while saving significant manual effort.

No. Our team handles the setup and provides ongoing support, so you don't need additional IT resources to run or maintain the bots.

Stop hiring more. Start automating smarter.

Let's show you how AI agents handle your admin backlog—without changing your software or your workflow.