Efficient support for patients & payers
Answers common questions, reduces inbound call volume, and verifies insurance coverage or copays—all while syncing action items back into your PMS.
Book a demoTrusted by leading pharmacies across the U.S. and Canada
Instant answers for common questions
The agent handles routine patient inquiries—like refills, hours, or general pharmacy info—without tying up staff time, reducing inbound calls and wait times.
Automated benefits checks
It verifies insurance coverage and copays directly, cutting out long phone calls and ensuring patients know their costs upfront.
Seamless follow-through
Action items from support interactions or benefits investigations are logged directly into your Pharmacy Management System, keeping workflows connected and staff in sync.
Fast onboarding. Full support. Zero disruption.
You set the rules. Our AI bots follow them—seamlessly integrated into your existing systems.
Proven ROI, fewer errors, happier teams
Gifthealth: Scaling to 25,000+ Prescriptions per Day with AI Automation
Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM's help refining accuracy, our staff now focuses on what matters most — patient care.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
TJM's AI automations streamlined our operations, reduced errors, and boosted efficiency across the board. Their seamless implementation and ongoing support make them an exceptional partner.
TJM Labs built our virtual AI agent, Cindy, who now handles 50% of our phone calls and appointment scheduling. Their team's organization, punctuality, and ability to deliver exactly what we needed have been outstanding.
Before TJM Bot, our technicians processed 700–800 orders per shift — now one bot averages 4,000 orders daily, and we run two of them. It's dramatically boosted efficiency, reduced errors, and become an essential part of our pharmacy operations.
Our data-entry bot revolutionized how we handle high volumes of new prescriptions. With TJM's help refining accuracy, our staff now focuses on what matters most — patient care.
The bot completely eliminated a full step in our workflow — pharmacists pre-check, and technicians don't touch those prescriptions anymore. You can step away for a minute, and 20 prescriptions are done automatically.
Frequently asked questions
Yes! Our agents are vendor-agnostic and integrate directly through your PMS interface using Vision AI, so no APIs or system replacements are required.
Absolutely. Our bots operate entirely within your infrastructure with zero data retention, ensuring full HIPAA compliance and patient data privacy.
Most bots are fully configured and live within 4 weeks, with minimal disruption to your existing workflows.
Yes! Our Vision AI adapts to UI changes automatically, and we offer ongoing support to ensure bots continue to operate smoothly.
Our bots flag exceptions or incomplete data for your staff to review, ensuring accuracy while saving significant manual effort.
No. Our team handles the setup and provides ongoing support, so you don't need additional IT resources to run or maintain the bots.
Stop hiring more. Start automating smarter.
Let's show you how AI agents handle your admin backlog—without changing your software or your workflow.
